Contact & Technical Support
Have questions about licensing, enterprise rollouts, or forensic methodologies? Reach out directly to our engineering team.
How Can We Assist?
We provide direct engineering assistance to planners, claims specialists, and project teams worldwide.
Licensing & Commercial Inquiries
For corporate procurement, volume team licensing, purchase order workflows, or invoice questions:
In-App Diagnostics & Bug Reports
If you encounter an unusual XER structure or an unexpected error inside Excel, use the dedicated Report Bug / Feedback button on the DelayLens Excel ribbon tab (under the About section). It bundles diagnostic context to accelerate resolution.
Free Trial Support
Need help getting started with your 2-month trial or transferring an activation code between machines? Visit our Account Management page or e-mail us.
E-mail Us
Write to us about trials, licences, team purchases or technical questions. Please include your name, company and, for technical questions, your DelayLens version (DelayLens tab > About).
Contact SupportConnect on LinkedIn
DelayLens is developed by Eng. Amr Barrima. Follow for release news, or send a message.
Amr Barrima on LinkedIn